Refund policy

Customer satisfaction is our priority. If products arrive defective or damaged, we will refund the amount paid, including shipping costs.

If you change your mind about the purchase, we give you 14 days to exchange or return it.

Let us know of your intention by emailing info@cucawik.com and send us the products to our store:

Cucawik
Castilho Street 39 - Castil Building, Shop 7
1250-068 Lisbon

In case of an exchange, we will reimburse you for the shipping costs of the new products.